Contact Us

We'd Love to Hear from You

Have a question about your order, need help with a return, or just want to know more about our collections? Our support team is ready to assist you. Reach out through any of the channels below and we'll get back to you as soon as possible.

Contact Details

Email: support@luxibe.shop
Phone: +1 (323) 435-2556
Address: 1745 Camino Palmero St, Los Angeles, CA 90046, United States
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM Pacific Time (PT)

How Can We Help?

Our team can assist you with:

• Order status and tracking updates
• Returns and refund requests
• Product questions and sizing guidance
• Payment and checkout support
• General inquiries about our collections

Response Time

We aim to respond to all emails and messages within 1–2 business days during our support hours. Inquiries received outside of business hours or on weekends and holidays will be answered on the next business day.

Order Inquiries

For the fastest support regarding an order, please include your order number in your message. This helps us locate your order quickly and resolve your concern efficiently.